Service Tracking

This integrated, add-on module to the core Millennium Series Management Module™ provides organizations the ability to efficiently schedule and monitor those tasks necessary for servicing alarm equipment and their related systems.

Our true, Windows-based Service Tracking Module™ delivers the following features and capabilities:

• Ability to assign technicians with the appropriate level of expertise to complete the job. That means when a service request is dispatched, the project manager is assigning the right technician to each job, increasing customer satisfaction and improving operational efficiency.
• Access to all equipment information, such as warranty and service contracts, as well as work order status and results.
• Instant retrieval of pending work orders, enabling project managers to view all projects simultaneously for prioritization.
• Automatic scheduling of recurring maintenance and inspections.
• Provides project managers with the ability to generate a variety of productivity reports.
• Maintains service history within the subscriber's record.
• Assigns inventory needed to fulfill work order

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